Shipping policy
Processing times
My current lead time is 6 - 8 weeks. Please keep this in mind when placing your order.
Need it sooner? A limited number of Rush Order Upgrades are made available each week.
Delivery estimates
Once dispatched, delivery usually takes:
- UK orders: 1–3 working days
- International orders: 5–15 working days
Please note that international delivery times can sometimes be longer if there are delays at customs.
Delivery costs
Delivery is charged at checkout as follows:
- UK & Channel Islands: Free
- US and Canada: £12.00
- Oceania: £8.00
- Everywhere else (non-EU*): £8.00
Customs, duties and taxes
For international orders, please be aware that your order may be subject to import duties or taxes when it arrives in your country. These charges are set by your local customs office and are not included at checkout.
*EU customers: Due to complicated new European Union customs regulations and fees, I have temporarily paused shipping to countries within the European Union. If you would still like to order, I would recommend using an international mail forwarding service. Many apologies for any disappointment!
Dispatch notifications
You’ll receive an email once your order has been dispatched.
Delays
Sometimes delivery can take a little longer than expected, especially for international orders if there are customs delays. Unfortunately this is beyond my control - I appreciate your patience while your order makes its way to you.
Questions about your order
If you’re waiting for an order and would like an update, please get in touch and I’ll be happy to help!