Delivery and Returns

**IMPORTANT**

Christmas orders are now CLOSED.

I am taking some time off in January to recover from Christmas Chaos and to celebrate my 30th (!) so any new orders will be dispatched on 07/02/2020.

If you have any questions, please don't hesitate to get in touch here.

Thank you for all your support in 2019! xxx

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Please note that all items are hand embroidered to order and so may vary very slightly to the item shown. Please allow this time for your item to be hand embroidered and beautifully packaged before being dispatched with Royal Mail.

All UK orders are sent 1st Class Royal Mail. All international orders are sent with Royal Mail using the International Tracked and Signed service.
Estimate shipping times below (this is the time between dispatch and delivery):
UK: 1-3 days
Europe: 3-7 days
Rest of world: 1-2 weeks 
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Please note that the customer is responsible for any customs and import taxes that may apply. I am not responsible for any delays due to customs.
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Due to the very small nature of my business I am currently unable to accept returns. However, if you are not happy with your purchase for whatever reason, please don’t hesitate to contact me.