Can I have my own slogan embroidered on a t-shirt?
YES! To order a personalised item with your choice of slogan, simply choose your item here and add a note to your order at checkout to let me know what slogan you would like.
Are your products ethically produced?
The t-shirts and baby grows that I use are made from 100% organic cotton and are manufactured using green renewable energy from low-impact raw materials. You can read more about the manufacturing process of the t-shirts here.
How long will it take for my order to arrive?
Due to the fact that all items are made to order, my usual lead time is 5-10 working days. You can find more information on delivery and returns here.
How much is shipping?
UK shipping is £1.40 for Royal Mail 1st Class and international shipping is £9.65 for tracked delivery. Shipping is charged at cost (or lower in some cases) – I don’t look to make any money on them and always look for the best prices available.
Do you ship internationally?
Yes – I will ship your order wherever you would like it!
What size would be best for me?
Full sizing details can be found here. I’ve tried to provide as much detail on sizing as possible so that you can make sure you’re ordering the right size for you, but if you are still not sure, please feel free to send me a message here
Do you offer t-shirts in plus sizes?
Yes, I offer t-shirts in sizes from XS – 4XL. You can see further information on sizing here and order oversized style tees up to 4XL here.
Do you sell men’s tees or anything for kids?
Most definitely! I like to think that I cater for everyone, no matter what your age, size or gender. You can view the full range here.
What is the difference between the fitted and oversize style tees?
The fitted style tees are “women’s” and the oversize style tees are “men’s”. You can find full details on sizing here and the difference is explained a little more below:
Can I wash my hand embroidered items?
Everything that I sell can be washed, ironed and tumble dried as you would any other t-shirt. My embroidery is strong and I use super soft backing fabric behind the embroidery to ensure that the design stays perfect. There is a label with care instructions in every item.
P.S. I have hand embroidered items that have been washed weekly for over two years and the embroidery is holding strong!
Can I request rainbow coloured thread?
If I could embroider every order in rainbow threads, I would! However, it takes a little longer than usual to use rainbow thread, so I charge an addition fee of £2.00. You can upgrade your order to rainbow thread here.
I want a slogan that is longer than the 20 character limit.
If you want to order an item with a longer slogan, simply purchase a ‘letter bonus’ here for £2.00 to upgrade your order. I have to charge a little extra for longer slogans, because they take longer to embroider.
Do you sell gift vouchers?
Yes, you can purchase gift vouchers with values from £5 - £200 here.
Do you ever run sales or offer discount codes?
Yes! I occasionally run sales or discount codes and you can sign up to the newsletter here to be kept in the loop.
Who embroiders the t-shirts?
All embroidery is done by me (Claire – hi!) in my home studio in Cardiff, either by hand or using my embroidery machine. I often post videos of the process on my Instagram account here.
Due to the very small nature of my business, I am currently unable to accept returns. However, if you are not happy with your purchase for whatever reason, please don’t hesitate to contact me.
If your question is not answered above, you can always ask me here.